Q&A

Q: How do I Qualify for free shipping?

A: orders of 150$ or more qualify for free shipping.some exclusions apply

Q: does free shipping apply to any shipping methods

A: Free shipping applies only to standard shipping rates.

Q: how do I leave a review on a product I purchased?

A: at the bottom of the product page is a reviews section in that section is a Write review button click the button and fill out the form to leave review! 

Q: why does shipping take 2-4 weeks at times?

A: due to our shipping arrangements sometimes processing time or shipping time can be longer than usual due to weather or other unexpected occurrences.

 Q: how do I make custom orders? 

A: contact us through our email at support@pioneerEssentials.com or visit our contact us page.

 In the event that you have more questions contact us through our email at support@pioneerEssentials.com or visit our contact us page.